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Shipping

At Soma Studios, all our prints and frames are handmade to order with care and attention to detail. Below, you'll find everything you need to know about our shipping process and guidelines.


Production & Shipping Timeframes

  • Print-only orders: 5-7 working days.
  • Framed orders: 2-3 weeks.

At this time, we only ship to Australia and New Zealand.

If your order is urgent, please contact us at hello@somastudios.co.nz before placing your order to confirm if we can accommodate your timeline.


Packaging

Unframed Prints: Rolled up and shipped in a secure tube to ensure safe delivery.

Framed Prints: Carefully packaged by our framing specialists to protect your artwork during transit.


Shipping Cost

  • Flat-rate shipping within New Zealand & Australia: $15.
  • Free shipping on all orders over $250.

All orders are shipped via courier. Please note that while we take every precaution to ensure a smooth delivery, Soma Studios is not responsible for courier delays, and cancellations will not be accepted due to late deliveries.


Damaged Deliveries

In the rare event your item arrives damaged, please contact us at hello@somastudios.co.nz immediately. We must notify the courier within 24 hours of delivery, so please include the following in your email:

  • Photos and videos of the damaged item.
  • Photos of the packaging to support the claim.

We will assist you in resolving the issue as quickly as possible.