Returns
At Soma Studios, every print and frame is custom-made to order with great care and precision. Because of this, we are unable to accept returns or exchanges for a simple change of mind. Please ensure you select your artwork and framing options carefully.
Cancellations or Changes:
Changes or cancellations to orders can only be made within 24 hours of placing your order.
Damaged Items
In the rare event your print arrives damaged, please contact us immediately at hello@somastudios.co.nz. To assist us in resolving the issue promptly, include the following in your email:
- Photos and videos of the damaged item.
- Photos of the packaging.
We will work quickly to rectify the issue and ensure your satisfaction.